THIS COMPANY KNOWS EXACTLY HOW TO PLAY THE GAME AND WILL EXPLOIT YOU AT EVERY TURN. THEY OFFER A SEEMINGLY REASONABLE PRICE FOR SAMPLE ORDERS, CHARGE YOU MOLD FEES UPFRONT, AND THEN, WHEN YOU GO TO PLACE A BULK ORDER, THEY WILL JACK UP THE PRICE BY 50%. IT’S NOTHING MORE THAN A BAIT-AND-SWITCH TACTIC.
THEY WILL ALSO CHANGE THE NAME OF THE PERSON YOU WERE COMMUNICATING WITH, AND SUDDENLY, YOU’LL BE TOLD THAT PERSON HAS "LEFT THE COMPANY." THIS IS JUST ANOTHER TRICK TO CONFUSE YOU AND AVOID ACCOUNTABILITY. IT’S CLEAR THEY HAVE NO INTENTION OF HONORING THEIR COMMITMENTS.
WHEN YOU PLACE AN ORDER FOR 30 PIECES AS AGREED, THEY’LL PROMISE TO REFUND THE MOLD FEE—BUT WHEN IT’S TIME TO ACTUALLY MOVE FORWARD, THEY’LL DEMAND A 100-PIECE MINIMUM BEFORE THEY’LL EVEN CONSIDER IT. THIS IS A DELIBERATE ATTEMPT TO MANIPULATE CUSTOMERS AND DELAY REFUNDS. IT'S DISHONEST AND UNPROFESSIONAL.
I WOULD HIGHLY ADVISE STAYING FAR AWAY FROM THIS COMPANY IF YOU VALUE TRANSPARENCY AND HONESTY.

Tanggapan dari pemasok:
Dear customer, we understand your dissatisfaction with the transaction experience and deeply regret it. Regarding the situation you mentioned, hereby explain: Price policy,All customized product quotations are based on the raw material cost accounting at the time of signing the contract (please refer to the international precious metal market fluctuation record for details). The mold fee has been waived in the sample stage to show sincerity. The adjustment of the batch price is only due to the recent surge in gold/silver prices by 6% (not 50%). We have provided a complete cost analysis report for inspection when the PI is updated.Service team stability
Employee turnover is within the scope of normal business operations, but customer rights are always protected by the contract. After the contact person is changed, the new consultant will synchronize all historical records and continue to perform the contract, and there is no responsibility avoidance.
25 Jun 2025